Smart First Rate Shipping Policy

Effective Date: November 21, 2023

Welcome to Smart First Rate! Our Shipping Policy outlines the details related to the shipment of your orders. By placing an order with us, you agree to the terms outlined below.

1. Processing Time

• Orders are typically processed within 1-2 business days of receiving payment.

2. Shipping Methods

• We offer a variety of shipping methods, including standard and expedited options, during the checkout process.

3. Shipping Times

• Delivery times vary based on your location, chosen shipping method, and product availability.

• Estimated delivery times:

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 1-3 business days

• Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to unforeseen circumstances.

4. Shipping Costs

• Shipping costs are calculated during the checkout process based on the selected shipping method and your delivery address.

• Free shipping may be offered for orders above a certain value, as specified on our website.

5. Order Tracking

• Once your order is shipped, you will receive a confirmation email with tracking information.

• You can track your order through our website or the carrier's website.

6. International Shipping

• We offer international shipping to select countries. International shipping times and costs are calculated during the checkout process.

• Customers are responsible for any customs duties, taxes, or fees imposed by their country.

7. Order Changes and Cancellations

• Once an order is placed, changes or cancellations may not be possible. Please review your order carefully before confirming.

8. Missing or Damaged Items

• In the rare event that your order arrives with missing or damaged items, please contact our customer support at info@smartfirstrate.com within 7 days of receiving your order.

9. Contact Us

For any questions or concerns regarding our Shipping Policy, please contact us at:

Email: info@smartfirstrate.com

Thank you for choosing Smart First Rate. We appreciate your business!